Privacy Policy

This privacy statement covers the website www.medisave.co.nz & www.medisave.com.au

Effective: September.27th.2008.

Medisave is a licensee of the TRUSTe privacy seal program. TRUSTe is an independent organization whose mission is to build users trust and confidence in the internet by promoting the use of fair information practices. Because Medisave NZ wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
Medisave NZ is the sole owner of the information collected on medisave.net. Medisave.net collects personally identifiable information from our users at several different points on our website.

If you have questions or concerns regarding this statement, you should first contact us using the contact us form.

If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at //www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

REGISTRATION

When you register and use this site you will be asked to provide certain information such as your contact details – name, email and phone number. We will use this data to fulfil our agreement with you as well as to provide you access to account information on our site to make purchasing products easier. We also collect your name and email when you select to join our affiliate program along with your telephone information and address.

What Personal Information Is Collected?

Medisave NZ takes the privacy of their customers very seriously. At Medisave, all information provided by you is kept confidential, and is never given to anyone else unrelated to the processing of your order. We collect your name, shipping address and phone number when you order from our site. We also collect your credit card information on our site to process payment for your purchases.

Cookies

We use cookies on our site to enhance user experience as well as collect aggregate data on our users. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. It allows us to recognize you, your preferences and how you use this website. It also saves you from re-entering information when you return to the site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. We use cookies so that we can give you a better experience when you return to our web site. We do not attach personally identifiable information to cookies on our site.
Third party cookies are present on our site. These cookies are not tied to any PII. Please note that we are not responsible for these third party cookies. This privacy policy governs the use of cookies on this site by www.medisave.net only.


Communications from the Site

Order status - We will email you when the status of your order changes (eg. Order received, order dispatched)

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone if requested.

Information Sharing and Disclosure

We DO NOT Share Personally Identifiable Information with Third Parties who are not agents or service providers.

Service Providers

We use an outside shipping company to fulfill orders. We use Authorize.net to securely process your credit card details. These companies do not retain, share, store or use personally identifiable information for any other purposes except order fulfillment. They may not use it for their own marketing purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.


Links to Other Sites

This website contains links to other sites that are not owned or controlled by Medisave NZ. Please be aware that we, Medisave NZ, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your account information page or by contacting us through our contact form.
If you choose to submit a review on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We employ Secure Socket Layer [SSL] technology to protect any sensitive information collected on our site such as your credit card information.

If you have any questions about security on our website, you can contact us through our contact form.

Business Transitions

In the event Medisave NZ goes through a business transition, such as a merger, acquisition by another organization, or distribution of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us:

You can contact Medisave in various ways, please see our contact us page.